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Frequently Asked Questions
Common questions for neon signs.
About Products
About
Design
Design
About
Service
Service
General Questions
About Products:
Q: Do your neon signs function well outdoors?
Q: How long will my LED neon light last?
Q: What should I do if the neon sign is damaged upon arrival?
Q: What materials are used in your neon lights?
Q: What will I receive with my neon sign?
Q: Do I need a professional electrician to install neon signs?
Q: What is the effect of UV printed neon signs?
Q: How do you make custom neon signs?
About Design:
Q: Is design service included?
Q: Do you have fonts available to use?
Q: Animated neon signs vs regular neon signs?
About Service:
Q: What payment methods do you accept?
Q: What warranty do your LED signs have?
Q: What’s your refund or return policy?
Q: What's the best way to get design help?
Q: What is the fastest turnaround time?
Q: Do you offer rush production?
Q: Do you offer discounts - example: wholesale?
Q: Do you ship across Canada and beyond?
General Questions:
Q: Are your neon signs certified?
Q: How much do custom neon signs cost?
Q: What format of artwork do I need to provide for my personalized neon signs?
Q: Do you accept changes or cancellations after an order is placed?
Q: Why was my shipment split into several packages?
Q: What if my order arrives damaged?
Q: Is there any cost to maintaining a neon sign?
Q: Are your LED neon signs plug-in or battery powered?
Q: Are your custom neon signs environmentally friendly?
